Only human

Article | 5 min read

World Humanitarian Day: It takes a village

Learn more about our partner organizations that are supporting humanitarian aid workers all over the world, and—most importantly—how you can help.

Latest stories

Let’s get physical: A CX Moment with Spartan Race
Article | 5 min read

Let’s get physical: A CX Moment with Spartan Race

Zendesk chatted with Spartan Race’s Director of Global Engagement, Aja Varney, about how to engage with customers during the next phase of the pandemic.

Bringing the vineyard home: A CX Moment with Wine.com
Article | 5 min read

Bringing the vineyard home: A CX Moment with Wine.com

Zendesk chatted with Wine.com’s Director of Brand Marketing, Addie Wallace, about how Wine.com adds a human touch to purchasing wine online.

A focus on mental health can help prepare employees for re-entry
Article | 7 min read

A focus on mental health can help prepare employees for re-entry

Never before have mental health and business objectives become so intertwined. Here’s what we learned at SXSW 2021 about the importance of workplace wellness.

Knowledge is power—and vital for safety
Article | 5 min read

Knowledge is power—and vital for safety

When a refugee arrives in a new country their material belongings may be few, but they…

New year, new books. Here’s how introverts can get an edge on networking
Article | 7 min read

New year, new books. Here’s how introverts can get an edge on networking

The Introvert’s Edge to Networking, published January 2021, is not—as some of us might wish—a book…

Riding the wave isn’t easy — 10 self-care tips from a pro surfer
Article | 3 min read

Riding the wave isn’t easy — 10 self-care tips from a pro surfer

Layne Beachley knows exactly what it takes to overcome setbacks and accomplish lofty goals. Her seven…

Creative ways to stay connected with remote coworkers (that aren’t a virtual happy hour)
Article | 6 min read

Creative ways to stay connected with remote coworkers (that aren’t a virtual happy hour)

Showing your human side at work can have real benefits, including making us feel more connected and sparking the kind of serendipitous connections that occur naturally in a traditional office setting.

Introducing stories about helpful people
Article | 3 min read

Introducing stories about helpful people

When Eric Grandon discovered beekeeping, he had no idea that the bees would give him the…