Only human

Article
6 min read

Brewing customer service magic: A CX Moment with Dutch Bros Coffee

Zendesk spoke with two Dutch Bros CX leaders about the importance of building strong customer relationships—one cup of coffee at a time.

Article
5 min read

World Humanitarian Day: It takes a village

Learn more about our partner organizations that are supporting humanitarian aid workers all over the world, and—most importantly—how you can help.

Article
5 min read

Let’s get physical: A CX Moment with Spartan Race

Zendesk chatted with Spartan Race’s Director of Global Engagement, Aja Varney, about how to engage with customers during the next phase of the pandemic.

Article
5 min read

Bringing the vineyard home: A CX Moment with Wine.com

Zendesk chatted with Wine.com’s Director of Brand Marketing, Addie Wallace, about how Wine.com adds a human touch to purchasing wine online.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

Article
7 min read

A focus on mental health can help prepare employees for re-entry

Never before have mental health and business objectives become so intertwined. Here’s what we learned at SXSW 2021 about the importance of workplace wellness.

Article
5 min read

Knowledge is power—and vital for safety

When a refugee arrives in a new country their material belongings may be few, but they…

Article
3 min read

Riding the wave isn't easy — 10 self-care tips from a pro surfer

Layne Beachley knows exactly what it takes to overcome setbacks and accomplish lofty goals. Her seven…