Great customer experiences require more than the right tools. It’s also about the people—your people.
June is Pride month in the United States, a month-long celebration of Lesbian, Gay, Bisexual, Transgender…
Remote work may be here for a while, but that doesn’t mean your workforce can’t bond. Use these fun team-building activities to keep employees connected and engaged.
Panelists at SXSW shared how to change the conversation, and hiring practices, around disabilities—hear from leaders at Be My Eyes, Fiverr, and Etsy
Climate change is one of four focus areas for Zendesk social impact programming in 2021. This Earth Day, we’re sharing our climate commitments.
Your company’s organizational culture is its identity. Learn how to build a culture that’s all about your customers.
Retail’s digital tipping point is a blessing in disguise
Remote work is the new normal. Here are the benefits and challenges for companies and employees transitioning to working remotely—and how to make the most of it.
Research reveals that, for the first time, consumers’ new leading value is equality.