Culture

That’s a wrap: A look back at Zendesk Relate 2022

We loved seeing you at Zendesk Relate 2022. Here are a few highlights—and a peek into what you can still explore online.

The business imperative of supporting your people

HR teams have a pivotal role to play as companies navigate profound changes to their workplaces and workforces. But 1 in 4 say they don’t have the tools they need to succeed.

• Employee experience

Internal customer service: Definition, tips, and examples

Internal customer service can help improve the employee experience at a time when workers are increasingly dissatisfied at work. Here are a few tips.

• Internal support

Cue the confetti. We can’t wait to see you at Zendesk Relate 2022.

While much has been on pause over the past two years, Zendesk never took a break. We’re excited for the return of our global customer experience event to share all that we’ve been working on.

We’re placing some bets on the future of customer experience

Join us at Relate to hear our five big bets on what the customer experience will look like by 2030.

Scaling growth at service centers: A CX Moment with Compass

Zendesk chatted with Compass’ Director of Customer Support, Amy Velligan, about applying the lessons she learned at Walmart to the nation’s largest real estate brokerage.

Bringing creativity to self-service: A CX Moment with Kajabi

Zendesk spoke with Kajabi’s VP of Customer Experience, Jared Loman, about scaling quality self-service and integrating artificial intelligence.

Closing the gender gap in customer service leadership roles

Women show up as the antidote to burnout and champions of DEI and advancement into leadership roles—even as the gap in burnout between men and women has nearly doubled in the past year.

• Diversity, equity, & inclusion