Great customer experiences require more than the right tools. It’s also about the people—your people.
The future of work pivots on people, tools, and communication. This ebook clearly explains how Zendesk empowers HR and IT teams to help every employee, focus their talents on complex projects, and to scale with ease
HR teams have a pivotal role to play as companies navigate profound changes to their workplaces and workforces. But 1 in 4 say they don’t have the tools they need to succeed.
Zendesk chatted with Snap’s Technical Program Manager, Robert Siniscalchi, about best practices for keeping customers happy during periods of rapid growth.
The nonprofit’s free training program helps young adults from overlooked communities launch CX careers.
Companies have made seismic shifts in how they do business in the past 18 months. Customer…
How Wool and the Gang made knitting cool in a digital-first world.
The implications for how IT is managed and supported in this era are significant and far reaching. These three points are crucial for any IT leader