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Choosing customer service software for your startup

Nearly half of startup leaders we surveyed for the Startups CX Benchmark Report 2020 said they…

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Why Cloud 100 startups are investing in CX Article

Why Cloud 100 startups are investing in CX

The Forbes Cloud 100 List recognizes top cloud and software startups. Find out why so many of these companies are prioritizing customer experience.

An overview of apps for startups Article

An overview of apps for startups

With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.

Beginner’s guide to the sales process for startups Article

Beginner’s guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

Chasing unicorns: How the most successful startups handle CX Article

Chasing unicorns: How the most successful startups handle CX

We studied over 4,000 startups to determine whether there was a connection between startup growth and CX investment. Spoiler alert: there was.

Leading a startup during a pandemic: 5 lessons from 5 founders Article

Leading a startup during a pandemic: 5 lessons from 5 founders

Starting up during a pandemic? Not easy, but these founders are making it work. Find out what they said about CX, growth and empathy.

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com Article

Startup Central — Tips for leading with compassion with Bunch.ai and monday.com

How managers can lead with compassion during difficult times.

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever Article

Startup Central — How to stay connected to your customers with Digit, Fandom, and Lever

In our latest Startup Central Virtual Meetup, we discuss how businesses can meet new and rising customer expectations.

Real heart, enabled by AI: Talking it out with Sibly founder and CEO Moe AlKadi Article

Real heart, enabled by AI: Talking it out with Sibly founder and CEO Moe AlKadi

I had the pleasure to sit down with Moe AlKadi, co-founder and CEO of Sibly, and…