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Treat yo’ self to these 15 new apps and integrations

This Halloween there are no tricks—just treats. In October, we welcomed 14 new apps and integrations…

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Caught on video: The Zendesk rebrand

The new version of Zendesk has more colors, individual product identities, and a super sweet logomark.…

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Introducing the new Zendesk: Built for better customer relationships

Zendesk has evolved from a customer service product to a family of products for improving customer…

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Why new college grads should try a customer support career

Customer support agents gain a wide range of skills that can lead to big opportunities

The best things in life are free

Like our demos.

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Important update to the Zendesk DMARC policy

As of September 14, 2016, we made a change to Zendesk’s DMARC policy from p=”none” to…

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Please forward our letters: introducing our new Bengaluru office

Find out more about the new India office

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When the mid-life career crisis hits

A mid-life crisis doesn't always mean a sports car or an affair. A mid-life career crisis…

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How Businesses use Machine Learning for Customer Experience

Leveraging data to predict customer satisfaction is more important than ever––it can help your business engage…

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Bright Ideas: HR Customer Stories

The modern workplace is rapidly transforming–shaped by Millennials, it’s becoming a culture of connectivity and new…

Discover AI innovations shaping service at Zendesk AI Summit

Join us for our biggest digital event of the year. Hear from LinkedIn co-founder Reid Hoffman, be the first to see new AI innovations, and choose sessions tailored to your role. Plus, get your AI questions answered by experts during the live Q&A. Now available to watch on demand.

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How to treat people: advice from volunteer managers and customer service

Volunteer managers and customer service professionals have something big in common: they know how to treat…

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Leaders, use empathetic language when talking to remote workers

Leaders need to use more empathetic language when talking to remote workers. Choose your words with…

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Tip of the week: A guide to Help Center for Web Portal users

This Zendesk Tip of the Week will help you transition from Web Portal to Help Center

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

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How to onboard and train new customer service reps

Here you'll find advice to help you quickly and successfully onboard and train your new customer service reps.

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How diversity improves work culture and the bottom line

It's widely known that diversity has an impact on culture, but it's also important to understand…

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"You can’t sit with us." How to handle an office clique.

We should be too old for cliques in the workplace, but they still happen. Our Millennial…

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3 ‘must-haves’ for building long-term customer relationships

Long-term customer relationships don’t happen overnight. They begin the first time a customer engages with your…

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Create career magic with a personal board of directors

Creating a personal board of directors may be the key to your success. Learn how to…