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In this guide, discover ways to improve customer conversations with the help of bots powered by Zendesk.

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Winning with digital: A CX Moment with The New York Times

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Over three days, you will hear from headliner Ali Wong, Emmy-winning comedian known for her witty, authentic storytelling, alongside leaders from Levi’s, ASOS, Canva, Supercell, and more. Relate is where service leaders connect, learn, and discover new resolutions.

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How companies can make the most of Buy Now, Pay Later services

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The season of giving new integrations

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The International Rescue Committee puts Afghan refugees on the path to safety

Learn how the International Rescue Committee is supporting resettlement efforts in the U.S.

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5 steps to move from email to Zendesk

Follow this step-by-step guide to move your shared inbox to Zendesk, and see why professional CX software is worth the investment.

4 employee experience strategies for more resilient teams

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Read the Zendesk Customer Experience Trends Report.

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Pop-up stores bring the best of both worlds to omnichannel retail

Discover how pop-up stores can help retailers deliver exciting, meaningful customer experiences and cultivate deeper customer relationships.

Transform your CX and overcome economic downturn with AI

A guide for CX leaders to successfully adapt AI to their customer service when facing uncertainty.

Make yourself heard

Join the Zendesk Experience Research Panel and help shape the future of our products.

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Here's how customer service teams are actually using AI

From bots to automated workflows under the hood, Generative AI tools for customer service driving higher productivity, happier agents, and satisfied customers

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Zendesk AI: Unlocking the power of AI across your entire service experience

At a time of sky-high customer expectations, staffing shortages, and economic uncertainty, AI helps customer service teams scale—and stay nimble.

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Retain your customer base through a recession

During an economic slowdown, there are steps you can take to maintain, and even grow, your existing customer base. Deepen customer relationships by delivering seamless, personalized CX on all channels.

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Giving thanks for new Zendesk app integrations. Learn all about how these integrations can help out your sales and support teams.

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Using AI to turn your service team into inside sales reps

Customer interactions are revenue-generating opportunities when CX agents have the right tools to boost conversion rates and increase average order values.