Apps and integrations

Article
7 min read

20 reasons to visit the Zendesk Apps Marketplace

From doing more with your data, to better closing the gap between sales and support, to…

Article
2 min read

Better customer support through Zendesk and Google Apps for Work

The next step for any growing business is to manage customer relationships with a modern support…

Article
5 min read

The final four? Take your pick from 13 new Zendesk apps and integrations

If only there were an app to view your March Madness bracket right inside Zendesk…that would…

Article
4 min read

10 new Zendesk integrations for a jumpstart on better customer service

We need leap years to keep our calendars in sync. In addition to a little extra…

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Article
3 min read

Go from Outlook email to Zendesk ticket in a flash

The new Zendesk add-in for Microsoft Outlook enables anyone in an organization to create a new…

Article
4 min read

Apps every SaaS company needs

Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and…

Article
3 min read

Do more with more: contact center integrations

Your agents are handling the difficult task of trying to please customers, one phone call at…

Article
11 min read

10 tips for providing great customer service on Twitter

Start delivering efficient, memorable customer service on Twitter with these top tips.

Article
3 min read

Customer service rewards and recognition: Happy employees, happy customers

Here's my philosophy: you get happy customers through happy employees

Introducing the world’s most complete CX solution for the AI era

Article
3 min read

We're connected: four new integrations

We recently announced our new integration with Shopify. Here are four more great new integrations to…

Article
3 min read

Reach your help desk from your blog with Zendesk for Wordpress

Given the fact that an estimated 10 percent of the internet runs on WordPress, the chances…