Apps and integrations
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Article Better customer support through Zendesk and Google Apps for Work
The next step for any growing business is to manage customer relationships with a modern support…
Article The final four? Take your pick from 13 new Zendesk apps and integrations
If only there were an app to view your March Madness bracket right inside Zendesk…that would…
Article Finding what matters: How Tile zeroes in on the customer voice
Wouldn’t it be great if we never left our keys in the back of an Uber…
Article 10 new Zendesk integrations for a jumpstart on better customer service
We need leap years to keep our calendars in sync. In addition to a little extra…
Article So you want to build an app?
Today in the Zendesk forums we’re hosting the next installment of our Fine Tuning series, a…
Article Dominoes in motion: how to create time-saving trigger actions with Zapier
Figuring out how to be more efficient—how to ‘do more with less’—is a top priority for…
Article 13 new apps to kick off 2016
In the final days of 2015 we look back at a great year of apps and…
Article Let’s give them something to talk about: Introducing Zendesk’s new Community features
Think of your community as a clubhouses for customers. A place where they can learn and…
Article The better we work together, the better we work
Henry Ford once said, “Coming together is a beginning; keeping together is progress; working together is…
Article Go from Outlook email to Zendesk ticket in a flash
The new Zendesk add-in for Microsoft Outlook enables anyone in an organization to create a new…
Article Ring in the new year with 9 new integrations
Do your New Year’s resolutions include working more efficiently? How about deflecting tickets or getting organized?…
Article Zendesk integrations: kicking apps and taking names
You won’t find any pseudo pumpkin spiced apps here! This month, we bring you 10 new…
Article Apps every SaaS company needs
Although SaaS isn’t synonymous with “startup,” Software as a Service (SaaS) companies are often lean, and…
Article Nine new additions to the Zendesk tool belt
This month we’re happy to bring you 9 great new integrations that help you do everything…
Article Do more with more: contact center integrations
Your agents are handling the difficult task of trying to please customers, one phone call at…
Article 10 tips for providing great customer service on Twitter
Start delivering efficient, memorable customer service on Twitter with these top tips.
Developer Spotlight: Automating tasks using the Zendesk API
Watch this 30-minute webinar, where Clinton Cory will walk us through some of the ways that…
Article Step-by-Step Guide to Zendesk and Salesforce Integration
With united sales and support teams, a seamless customer experience is possible.
Article Customer service rewards and recognition: Happy employees, happy customers
Here's my philosophy: you get happy customers through happy employees
Article We’re connected: four new integrations
We recently announced our new integration with Shopify. Here are four more great new integrations to…