Apps and integrations
Find the best ways to bring together all of your daily tools.
Latest stories
Article
16 min read
Top 15 communication apps for customer service
Talk to customers like friends on the apps they know and love.
Article
9 min read
How to use Facebook Messenger for customer service
Messaging has emerged as one of the most popular support channels. Here’s how (and why) you can use Facebook Messenger for customer service.
Article
5 min read
Never fear, integrations are here
Here are the newest integrations from Zendesk to help your team provide great experiences.
Article
8 min read
February integrations are here
Here are the newest integrations from Zendesk to help your agents provide great customer experiences. eZSign…
Article
7 min read
What is Platform as a Service? PaaS examples + SaaS vs PaaS vs IaaS
In 2020, the office went virtual. Meetings moved from boardrooms to Zooms, watercooler conversations became Slack…
Article
5 min read
Monthly integrations have arrived
Here are the newest integrations from Zendesk to help your agents and reps provide great experiences.…
Article
5 min read
Give thanks for a round of new apps this November
Here are the newest integrations from Zendesk to help your business provide great customer experiences. injixo…
Article
19 min read
What is conversational commerce? Examples, types, + benefits
Conversational commerce refers to how e-commerce brands and retailers use messaging and conversational technology to improve the shopping experience. Learn how to use conversational commerce to boost sales.
Article
5 min read
Scary useful apps
Here are the newest integrations from Zendesk to help your agents provide great customer experiences—and to…
Article
6 min read
Integrations galore
Here are the newest integrations from Zendesk to help your agents provide great customer experiences. Returnly…
Article
6 min read
An overview of apps for startups
With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.
Article
7 min read
Welcome to your one-stop integration shop
New Zendesk app integrations are here. Learn all about how these new integrations can ease workloads…
Article
7 min read
New Zendesk app integrations are here
The newest integrations from Zendesk—at your service.
Article
7 min read
Integrations abound
New Zendesk app integrations are here. Learn all about how these new integrations can ease workloads…
Article
8 min read
5 ways to create mobile customer engagement
With more consumers using mobile than ever before, it’s essential for companies to prioritize mobile customer engagement.
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