Success stories
Sometimes, the best way to improve the customer experience is just to watch and learn. See how companies around the world are conquering common problems and elevating their customer support game.
Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart
Creating your own business isn’t for the faint of heart. Just ask Elliot Shmukler, co-founder of…
Latest stories
Going from $0 to $100M ARR in just 18 months with Wiz co-founder Ami Luttwak
A "wiz" indeed, Luttwak discusses how to find success with customers during tough times.
Glean founder Arvind Jain—don’t wait to go after enterprise accounts
“Glean” some great insights on closing big deals from day one.
ShareFile, Levitate co-founder Jesse Lipson: Trust yourself
From bootstrapping through acquisition, Lipson advises balancing conventional wisdom with entrepreneurial spirit.
Why “valuation is B.S.” to Truora founder Daniel Bilbao
A startups jack of all trades, Bilbao talks sales, hiring, fundraising, and more on the Sit Down Startup podcast.
Virtually Human founder Chris Ebeling: Building the horse before the track
Don't wait until an idea is 100% baked if you believe in where it's going.
Zapier co-founder Mike Knoop: Follow the breadcrumbs from superfans
Here's how the founders knew this wasn't "just another piece of software."
Braze co-founder Mark Ghermezian: “Whatever CRM is, that’s what we need to build”
Here's how founder persistence and ability to anticipate customers’ needs helped Braze dominate the developer-customer market.
Stay product-obsessed: Take it from Zendesk VP and 2x founder Cristina Fonseca
Learn how Fonseca navigated radically different business environments over two tours of duty as a startup founder.