Success stories
Sometimes, the best way to improve the customer experience is just to watch and learn. See how companies around the world are conquering common problems and elevating their customer support game.
How UrbanStems delivers happier customers with Zendesk AI
With Zendesk AI in their corner, UrbanStems is streamlining their processes, improving customer satisfaction, and creating memorable moments during their busiest times of the year.
Latest stories
1 min read
WATCH NOW: Avon masters the HR makeover with 98.4% employee satisfaction
For 139 years, Avon has built its name on connection. Empowering women, championing causes, and delivering…
Article
5 min read
Retail’s next frontier: Elevating customer experience with Zendesk AI
Discover how retail businesses are modernizing CX, delivering personalized services, and boosting efficiency and savings with Zendesk AI.
Article
1 min read
Building a successful startup with Elliot Shmukler, co-founder of Anomalo and former Chief Growth Officer at Instacart
Creating your own business isn’t for the faint of heart. Just ask Elliot Shmukler, co-founder of…
Article
3 min read
Going from $0 to $100M ARR in just 18 months with Wiz co-founder Ami Luttwak
A "wiz" indeed, Luttwak discusses how to find success with customers during tough times.
Article
2 min read
Glean founder Arvind Jain—don’t wait to go after enterprise accounts
“Glean” some great insights on closing big deals from day one.
Article
2 min read
ShareFile, Levitate co-founder Jesse Lipson: Trust yourself
From bootstrapping through acquisition, Lipson advises balancing conventional wisdom with entrepreneurial spirit.
Article
4 min read
Why “valuation is B.S.” to Truora founder Daniel Bilbao
A startups jack of all trades, Bilbao talks sales, hiring, fundraising, and more on the Sit Down Startup podcast.
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.