Helpdesk software
Why enterprise companies’ employees need help desk software
Enterprise companies—especially ones that operate in the technology, healthcare, energy, and manufacturing sectors—face complex challenges in…
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White Paper What is an issue tracker?
Software development is complicated—even the most highly skilled software engineers in the world write code that…
Guide How help desk software solves support problems
When we say “customer expectations,” the word that comes to mind is “rising.” Or it should…
Guide Types of help desks
Help desk software makes it possible for companies of all shapes and sizes to deliver great…
How Zendesk helps HR teams with the employee experience
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
How Zendesk helps IT teams with the employee experience
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
How Zendesk helps IT teams with the employee experience – APAC
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
How Zendesk helps HR teams with the employee experience – APAC
Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…
White Paper 7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk
At BetterCloud, we know that Zendesk is a powerful tool for tracking, prioritizing, and resolving our…