Helpdesk software

White Paper

Why enterprise companies’ employees need help desk software

Enterprise companies—especially ones that operate in the technology, healthcare, energy, and manufacturing sectors—face complex challenges in…

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What is an issue tracker? White Paper

What is an issue tracker?

Software development is complicated—even the most highly skilled software engineers in the world write code that…

How help desk software solves support problems Guide

How help desk software solves support problems

When we say “customer expectations,” the word that comes to mind is “rising.” Or it should…

Types of help desks Guide

Types of help desks

Help desk software makes it possible for companies of all shapes and sizes to deliver great…

How Zendesk helps HR teams with the employee experience

How Zendesk helps HR teams with the employee experience

Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…

How Zendesk helps IT teams with the employee experience

How Zendesk helps IT teams with the employee experience

Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…

How Zendesk helps IT teams with the employee experience – APAC

How Zendesk helps IT teams with the employee experience – APAC

Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…

How Zendesk helps HR teams with the employee experience – APAC

How Zendesk helps HR teams with the employee experience – APAC

Consumers expect service to be seamless and omnichannel. No surprise, given the ubiquity of apps and…

7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk White Paper

7 Tried-and-Tested Tips for IT to Get the Most Out of Zendesk

At BetterCloud, we know that Zendesk is a powerful tool for tracking, prioritizing, and resolving our…