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What does a business development representative (BDR) do?

Follow this guide to learn more about what a BDR is, what business development representatives do, and why they’re important for sales teams.

Latest stories

9 min read

What is a CRM manager, and why are they important?

Improve your customer experience and increase client retention by knowing the ins, outs, and purpose of a CRM manager.

10 min read

What is tech sales, and how do you break into it?

Today, tech sales mostly refers to software sales—specifically, selling SaaS products. But there’s more to tech sales than that.

7 min read

How to become a sales engineer: What the role entails + career path guide

A sales engineer specializes in selling complex scientific and technological products. Here’s everything you need to know about the role and how to start your sales engineer career path.

9 min read

What is sales experience? Resume + interview examples

Not sure what counts as sales experience? Here's how to gauge your level of experience, what you can do with it, and how to develop your skills.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

13 min read

Sales resume examples and effective writing tips for 2023

Land your next sales job with a perfectly crafted sales resume.

42 min read

65 common sales interview questions and answers for sales reps

Finding the perfect fit is all about asking the right sales interview questions and knowing what to look for in the answers.

11 min read

Sales lessons from the 9 most successful Shark Tank deals

While many people watch the popular show Shark Tank for entertainment, it actually offers valuable sales lessons on how to successfully sell your product or service.

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