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6 min read

Creative ways to stay connected with remote coworkers (that aren't a virtual happy hour)

Showing your human side at work can have real benefits, including making us feel more connected and sparking the kind of serendipitous connections that occur naturally in a traditional office setting.

Article
3 min read

Introducing stories about helpful people

When Eric Grandon discovered beekeeping, he had no idea that the bees would give him the…

Article
8 min read

We can navigate the future of work by looking back at our legacy of change

“The future of work is often presented as a binary choice: a hunger game between organic…

Article
7 min read

Why the business of voting is everyone's business

Not so long ago, the general consensus was that you didn’t bring your personal politics into…

Article
5 min read

The power of a culture built on gratitude

In his posthumous letter for the New York Times, Senator John Lewis could have chronicled his…

Article
9 min read

Millennials are hit the hardest by the loneliness epidemic, and here's why

Millennials get a lot of flack for coming into the workplace and asking for more. They…

Article
8 min read

How to ask for a mental health day from work—because we all need one

The day is coming when employees will be shocked to learn that their predecessors couldn’t just…

Article
10 min read

Work-from-home productivity tips for the long haul

When the pandemic forced Kenny Trinh’s company to lay off employees, he found himself managing multiple…

Article
6 min read

We're more connected than we realize; it's time to rethink how we do business

If there is one thing COVID-19 has taught us, it’s how interconnected we are. When suddenly…

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

Article
6 min read

Finding solace as we face uncertainty and ambiguous loss

In the first months of winter, we knew who we were. Most of us were barely…

Article
10 min read

How the International Rescue Committee welcomes asylum seekers and refugees to the U.S.

Every day, approximately 37,000 people in countries ravaged by war or violence make the difficult decision…

Article
9 min read

What we can learn from our veterans about resiliency and connection

Aided by the Coronavirus pandemic, the U.S. is bracing for a mental health crisis that was,…

Make yourself heard

Join the Zendesk Experience Research Panel and help shape the future of our products.

Article
4 min read

Glennon Doyle on why the work of transformation is never done

In the New York Times bestseller and Reese Witherspoon Book Club pick Untamed, Glennon Doyle recalls…

Article
9 min read

Therapy, like everything else, has moved online. And that's a good thing

When my sister, a therapist, began doing teletherapy because of the COVID-19 lockdown, she and I…

Article
8 min read

Shannon Weber on how to show up for others in hard times

When Shannon Weber was starting her career, she led a team at a crisis hotline. Phone…

Article
11 min read

How to work and homeschool—advice from someone who's done it

Parents: What we are being asked to do is not humanly possible. There is a reason…

Article
9 min read

Business isn't always about commerce; it's also about community

And just like that, the world was different. Enter, a fearsome illness that can only be…

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