Reporting Reengineered

April 29, 2008

Reports have been relaunched this weekend, providing our customers with an intuitive analytics tool for ticket data in a very familiar format.

The new tool makes it straight forward to monitor implemented KPIs or provide your customers with visualized data for your SLA reports.

Get all the details on the new reports in our customer forum and take for it for a spin right away. If you don’t have an account already, head over and sign up. There’s a 30 day free trial all plans, and you can jump levels freely during your trial.