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Sunny days ahead with new integrations
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
Why manufacturers must shift gears from product to CX, powered by AI
As the lines between manufacturing and e-commerce continue to blur, discover how AI can help manufacturers up the ante on customer experience.
New integrations to help your team blossom
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
How AI can help businesses hedge against uncertainty
For businesses, resilience isn’t a mantra, it’s a must have. That’s why many are turning to AI—and their CX teams—to help them navigate challenging times.
Top trends to watch in Software CX
See how leading SaaS companies are getting a leg up on the competition by investing in CX.
How to use AI to reduce service costs in manufacturing
Cutting costs without sacrificing quality can be a challenge. Find out how to power up your manufacturing CX with AI.
How manufacturers can cut service costs with AI and automation
See how leading manufacturers are using artificial intelligence to stay ahead of the competition.
How to cut retail customer service costs with artificial intelligence
Creating great retail customer experiences can be a challenge. Learn how to unlock the power of AI and make your shop pop.
Consumers expect AI to radically transform service
In this Zendesk white paper, consumers share their thoughts about how AI will transform customer service and why they think businesses aren't doing enough to embrace the technology.
April integrations bring new innovations
New Zendesk app integrations are here. Learn all about how these integrations can help out your sales and support teams.
Zendesk ROI case study: Lush
See how Lush used Zendesk to find retail success, realizing a 369 percent ROI.
State of Financial Services CX 2023
Get the latest research and expert tips on how to create game-changing financial services CX in 2023.
Employee Experience Trends Report 2023
New ways of working require new tools. Download the report to see key trends and insights shaping the workplace in 2023.
How AI in the workplace is helping teams do more with less
A recent surge of AI advancements has been a spark of hope in a challenging time. See how teams are using new technologies to control costs and increase employee productivity.
How AI is boosting agent intelligence—and evolving the CX team
Agents and AI must work hand in hand to deliver the kinds of experiences that keep customers coming back.
Top trends to watch in Healthcare CX
See how leading healthcare companies are transforming their technology to deliver modern, secure experiences across many different stakeholder groups.
Every company needs to be thinking about generative AI—here’s why
Prepare to see massive changes in how customers find products, engage with companies, and experience brands–thanks to generative AI. In some cases, these changes are already taking place.
Gartner: 3 Ways AI Benefits Customer Service Organizations
A recent report from Gartner explains how customer service organizations can benefit from using AI to cut costs and add value.
Spring into action with new integrations
Spring is here–along with new Zendesk app integrations. Learn all about how these integrations can help out your sales and support teams.
Elevating women and embracing equity: How 3 organizations make a difference
See how Zendesk partners are creating more equitable workplaces, advancing women’s careers, and empowering women across the globe.