Sales management

Lead your team to victory with better conversations and smarter software. With integrated solutions designed to help your team succeed, you can save time and scale with confidence.

Sales process fundamentals: A guide to consistently closing deals in a changing world

Get your sales team on the right track by building a clear, easy-to-adopt sales process.

Latest stories

The 5 sales process steps that turn prospects into customers Article

The 5 sales process steps that turn prospects into customers

When you set off on a road trip, you have a vehicle and a road map.…

A VP’s 4 tips to running a successful sales meeting Article

A VP’s 4 tips to running a successful sales meeting

Zendesk Sell VP Monica Telles breaks down how to run meetings that benefit you and your sales reps.

6 sales personality traits that Zendesk VPs look for when hiring Article

6 sales personality traits that Zendesk VPs look for when hiring

What makes a good salesperson? Here are the personality traits you should look for when hiring your next rep.

Setting sales goals in 2020: How to achieve success in today’s changing climate Article

Setting sales goals in 2020: How to achieve success in today’s changing climate

Struggling to meet your sales goals this year? Chances are you'll need to adjust them to meet today's changing climate. Here's how.

Using a CRM for sales pipeline management Article

Using a CRM for sales pipeline management

We’ll go through the 7 steps to follow to create an effective sales pipeline management process, while also looking at how a sales CRM can be a beneficial pipeline management tool

How to build a sales CRM process Article

How to build a sales CRM process

How do you upgrade your sales process to be more straightforward and efficient? The answer is…

The 3 pillars of effective sales leadership Article

The 3 pillars of effective sales leadership

Throughout my 16+ years’ experience managing and leading teams, I’ve learned that effective leadership relies on…

The new sales manager’s guide to sales reporting Article

The new sales manager’s guide to sales reporting

Sales reporting is essential for every data-driven company. Learn why it's important and the five most important sales reports for new sales managers.