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Management and coaching

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Sales performance management 101: Definition and strategies

A sales performance management process enables you to analyze and actualize your business’s progress and move you toward success.

Latest stories

9 min read

The 35 best pieces of sales advice for 2024 from sales experts

Get sales advice on sales leadership, sales careers, customer relationships, and more straight from the pros.

10 min read

What is a sales invoice? Complete guide on how to create one

Follow this guide to learn all about sales invoices, including how they work, key elements, and steps to creating your own.

16 min read

The 15 best online sales training programs in 2024

Find the best, most effective sales training program for your sales team.

10 min read

How to set and reach sales quotas (with examples)

A sales quota is a sales target, or goal, that helps sales orgs make a greater impact and improve rep morale.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

15 min read

Sales coaching: How to coach reps to succeed in 2023

Harness the power of sales coaching to create a team of high-impact superstars.

10 min read

How to build a sales team: A comprehensive guide

Create a strong sales team for your business to drive revenue and accelerate growth.

14 min read

Sales support: What it is and why it’s important in 2023

Learn how to use sales support the right way so you can back up your sales team while increasing your ROI.

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