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5 benefits of using Zoom for remote customer support

Provide more in-depth and personalized remote support with Zoom and Zendesk integrations.

Latest stories

2 min read

Overcoming government regulations and launching a marketplace with Epidemic Sound's Founder, Oscar Hoglund

Oscar Hoglund discusses how, through dedication to their mission, Epidemic Sound put the power back in artists' hands.

10 min read

What is CX and how has it changed in 2024?

Customers are saying CX matters more than ever before. Find out how to meet shifting consumer expectations and provide exceptional customer experiences.

13 min read

19 stellar FAQ page examples and how to create one (+ template)

FAQs are important customer-facing resources every business should have. Take a look at some FAQ page examples for inspiration to make your own.

Meet us at the top

Read the Zendesk Customer Experience Trends Report.

23 min read

The 12 best call center software of 2021 (according to users)

Find out from real-life users what it’s like to use some of the most popular call center software.

13 min read

The ultimate guide to cloud computing for customer service teams

Learn why it's vital for your support team to take advantage of cloud computing and how to get your team online.

9 min read

What is online customer service? + 8 ways to improve your online customer service

Online customer service is the process of answering customer questions digitally using tools such as email, social media, live chat, and messaging apps. Here are tips for good online customer service.

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