Delta Temporarily Closes Its Customer Service Line

January 10, 2011

Yikes! Overwhelmed by the winter weather that’s dumped an estimated six to seven inches on the Peach State over the last few hours, Delta Airlines not only had to cancel 1450 flights, it apparently had to shut down its customer service line.

According to this news report, customers who tried calling the airline received a message informing them the airline was unable to take calls “due to extreme weather conditions.”

We tried the number and didn’t get the message, but we were on hold for a long time. We waited about 10 minutes and then hung up not wanting to tie up the already tangled lines. Hopefully the airline can get its call center back up and running soon.