Building empathy
Zendesk’s 2020 global impact report
Sharing our commitment to building a diverse and creative company that stands for empathy, equity, and being a good neighbor to the communities we serve.
Latest stories
Article A focus on mental health can help prepare employees for re-entry
Never before have mental health and business objectives become so intertwined. Here’s what we learned at SXSW 2021 about the importance of workplace wellness.
Article How KindWork trains and graduates underserved students into tech jobs
The nonprofit’s free training program helps young adults from overlooked communities launch CX careers.
Article Knowledge is power—and vital for safety
When a refugee arrives in a new country their material belongings may be few, but they…
Article Pride is about celebrating inclusion for all employees
Send a gratitude-filled message with Thank You Machine in honor of WorldPride and the work of the Human Rights Campaign.
Article We support the Asian American and Pacific Islander community
Following a year of xenophobic rhetoric and racist attacks amid the pandemic, Asian Americans have faced…
Article The fight to end world hunger can begin with gratitude
Why Zendesk adopted food insecurity as an area of focus in 2021.
Article Start using inclusive language with your team and customers
A contentious election, protests, and the storming of the U.S. Capitol captured the world’s attention in…
Article How to authentically embody corporate social responsibility
The concept of corporate social responsibility (CSR) originated with companies having to clean up after their…