Building empathy
Latest stories
Article
6 min read
How messaging apps help connect immigrant and diaspora communities
Group chats have been an extension of my social circles for as long as I’ve had…
Article
7 min read
Relational Mindfulness: 4 ways to relate as humans at work
A phone interview with Brigit Ritchie in the midst of a global crisis opens like this:…
Article
4 min read
We can cultivate empathy anywhere, even from our living rooms
Right now, connecting with others can be hard. Sometimes it’s the WiFi that cuts out, other…
Article
9 min read
What we can learn from our veterans about resiliency and connection
Aided by the Coronavirus pandemic, the U.S. is bracing for a mental health crisis that was,…
Article
9 min read
Leading with empathy: What you don't say is just as important as what you do
Early in the COVID-19 outbreak, it was comforting to say, “We’re all in this together.” What…
Article
9 min read
Therapy, like everything else, has moved online. And that's a good thing
When my sister, a therapist, began doing teletherapy because of the COVID-19 lockdown, she and I…
Article
8 min read
Shannon Weber on how to show up for others in hard times
When Shannon Weber was starting her career, she led a team at a crisis hotline. Phone…
Article
8 min read
The brave new world of virtual volunteering
The college student who delivers donated personal protective equipment (PPE) to hospitals. The 7th grader who…
Article
14 min read
Designing call centers for empathy—can it be done?
There is something that even the most customer-centric companies can’t change or control: the angry or…
Article
5 min read
Why being an accomplice is better than being an ally
There’s a four-letter word that gets a lot of love, that it’s fine to say in…
Article
11 min read
As technology advances, we question what it means to be human
Underneath questions about whether artificial intelligence can create works of art, or whether—and how—robots can take…
Article
10 min read
Why gendered language is everyone's business
It was an upscale Indian restaurant near Central Park–”magnificent views of the park and upper Manhattan,…
Article
9 min read
Stemming the loneliness epidemic one interaction at a time
As you’ve likely heard, there is an epidemic of loneliness going around. People feel profoundly disconnected…
Article
3 min read
What will we leave behind for the underrepresented in tech?
Women are able to vote, drive, own property, pursue almost any career they want, raise a…
Article
4 min read
Volunteering your skill set can have some surprising benefits
Selfishness is underrated. Wait—hear me out! Giving, giving, giving is a surefire path to burning out.…
Article
4 min read
3 surprising ways to volunteer your professional skills
We see you, do-gooder. You’re a busy, talented professional, so lucky and you know it. You…
Article
7 min read
Jenny Dempsey teaches that your health is a unique ecosystem all your own
How many health and wellness listicles have you favorited? You know, those stories like: “5 foods…
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