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Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.


Latest stories

Article
15 min read

Conversational marketing: Answering your 9 biggest questions

A Zendesk expert shares everything you need to know about using messaging and chatbots to generate leads and engage customers.

Article
16 min read

10 best sales management software for small businesses

The right sales CRM can help your team close more deals and boost your business.

Article
9 min read

6 proven sales techniques that’ll help you turn more leads into customers

Close more deals with these tried-and-true tactics that experienced salespeople use on the daily.

Article
7 min read

MQLs: Understand them to boost your bottom line

Understanding your MQLs will help you get the most out of your marketing efforts.

Article
12 min read

7 sales prospecting techniques you need to succeed in 2024

Sales prospecting is as important now as it’s ever been, but to resonate with post-pandemic prospects, you have to update your prospecting strategy.

Article
13 min read

A simple guide to sales analytics (+ key sales metrics to watch)

Sales analytics doesn’t have to be complicated. Get the lowdown on what it means, how to do it right, and why it benefits your team.

Article
20 min read

Sales enablement: Definition, strategy, and content planning

Learn how sales enablement empowers your sales team to sell effectively.

Article
12 min read

6 closing sales techniques from the pros

Top sales professionals share their best tips, tricks, and techniques to help you close more sales.

Article
18 min read

The ultimate lead nurturing guide for 2024 (strategy & statistics)

Today’s consumers have plenty of options to choose from. Use smart lead nurturing strategies to ensure your brand stands out.

Article
9 min read

Convince and convert: How to make sales calls successful

Whether it’s your first one or your hundredth, sales calls can be challenging. Here's how to win customers over one conversation at a time.

Article
11 min read

5 sales commission structures: Pros, cons, and how to choose the right one

Pick the right commission structure to keep sales agents motivated and improve your bottom line.

Article
7 min read

How to create a lead management process that works

Use a robust lead management process to boost your business and move qualified leads down the sales funnel.

Article
10 min read

ERP vs. CRM: Differences, benefits, and software integration

ERP and CRM systems track data and streamline core processes, working together to take your business to the next level.

Article
13 min read

What is a sales funnel? Strategies on how to create one (+ examples and templates)

A sales funnel is critical for understanding the path to purchase. Learn how it works and how to build one so you can increase conversions.

Article
9 min read

Sales inspiration: A guide to motivating your agents

Is your team in need of sales inspiration? Here’s how to give sales agents the boost they need when faced with challenging situations.

White Paper
1 min read

The Zendesk Sales Trends Report 2021

Sales organizations are increasingly turning to digital and remote-enablement technologies to deal with a shift in the market. Learn more about 2021 sales trends.

Article
15 min read

84 motivational sales quotes to reignite your fire in 2023

Whether you need encouragement to meet your goals or comforting words after losing a deal, these inspirational sales quotes will do the trick.

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