Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories Page 9
Article Introducing The Zendesk Sales Suite
The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…
Article How Zendesk is transforming CX in 2020
We’re excited to announce the official release of the Support Suite, the Sales Suite, and Sunshine
Article 9 great sales leadership competencies, qualities, and skills
Want to know what it takes to succeed as a sales leader? Here are the key characteristics and skills needed for effective sales leadership.
Article What is lead scoring + the best lead scoring models
To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common
Article The ultimate lead qualification checklist in just 5 questions
With a lead qualification checklist, your organization has a tool for staying aligned, organized, and accurate when it comes to evaluating prospects
Article Learn from the past and prepare for the future with monthly recurring revenue
Learn how monthly recurring revenue is calculated and how SaaS companies can leverage it to create more accurate sales forecasts and better budgets.
Article Total revenue formula (+ 4 metrics every sales rep should know)
Use five key formulas to help you evaluate your company’s finances.
Article Make more sales faster with lead scoring
With the help of lead scoring, reps can more easily prioritize prospects who stand to yield…
Article How to overcome common sales-related customer service challenges
Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them
White Paper Here’s why your prospecting emails aren’t being read by execs, according to an exec
By the time you reach a C-suite level, everyone in the organization is contacting you. And…
Guide How to grow your business through customer relationships in 2020
There are a number of generic ways to grow a small business, such as managing your…
Article 4 factors hindering your close rate
We’ll talk about the four most common factors that hinder close rates and how to eliminate…
Guide A guide to mobile CRM
Chances are, your sales team isn’t in front of their computers all day, so they can’t…
Article Welcome Sell apps to the Zendesk marketplace
With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales
Article The power of lead value in sales forecasting
Learn how to determine lead value and how it can be used to build sales forecasts that result in a more accurate impression of your future revenue.
Article What is the best sales tracker? (Hint, it’s not Excel.)
It's time to stop formatting endless spreadsheets and invest in a tool that does the work…
Article How to leverage the exponential smoothing formula for forecasting
In this post, we’ll cut through all of the dense algebraic equations to explain what exponential smoothing is and how it’s used in sales forecasting
Article How to use sales psychology to increase lead conversion rates
To increase your lead conversion rate, you need to understand how consumer biases play out in…
Article Mastering sales force automation and customer service software integration
Companies that are looking for integrated solutions for managing their customer’s experience often look to products…
Article Report from Closing Time Austin: How ClearCorrect grows by focusing on the customer
ClearCorrect has served tens of thousands of dentists all over the world. What supports ClearCorrect’s growth…