Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories
Article
26 min read
Lead generation: How to start generating business leads
Figuring out how to generate leads can be almost as hard as converting them. Learn everything you need to know about lead generation with our comprehensive guide—and watch your sales pipeline fill up with high-quality leads.
Article
8 min read
What is cross-selling? The complete guide (+ examples)
Cross-selling is the process of selling a related product or service to an existing customer.
Article
11 min read
7 secrets of sales leadership
In this expert roundup, learn how to coach the best agents, streamline your sales process, and succeed in sales.
Article
7 min read
Close deals faster with sales process automation
Learn how sales process automation helps teams be 52% more productive, convert 47% more leads, and generate 45% more referrals.
Article
5 min read
How sales managers use Zendesk Sell to boost their team's performance
At the end of the day, sales managers are focused on one goal: Making sure their…
Article
6 min read
Sales performance: Why it matters and what managers can do about it
Maybe you’ve heard it before: “People don’t quit their job; they quit their managers.” Bad managers…
Article
8 min read
Get more from your sales emails with Zendesk Sell
Email is only getting more popular. In 2020, 306.4 billion emails are being sent and received…
Article
15 min read
7 cold email templates that skyrocket response rates
Getting a prospect to respond to a cold email isn’t always easy. Our template playbook can help with that.
Article
16 min read
What is sales management? Definition, process, strategy, and tips.
Curious to know what sales management is all about? Here’s an end-to-end guide.
Article
5 min read
Why you need sales process mapping to solve big-picture problems
Sales process mapping gives you a macro view of your sales strategy, so you can address and fix issues. Here’s how to use process mapping for your sales team.
Article
10 min read
10 sales performance metrics you should track every week, month, and quarter
You’re probably already tracking sales performance metrics...but are you getting good use of your data? Learn what metrics to track, and when.
Article
19 min read
5 powerful sales strategies, examples, and best practices
Here’s a five-step approach to creating a sales strategy that attracts, converts, and retains customers.
Article
6 min read
3 ways Zendesk Sell + ActiveCampaign benefits sales teams
96% of sales reps struggle with some stage of the sales cycle. For the majority of…
Article
7 min read
Full-funnel tracking approach for quality lead generation
Keeping track of the sales funnel is an essential part of any sales and marketing strategy.…
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.