Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories Page 9
Article Sales and support: aligning to improve customer retention
Companies that are in it for the long haul must place as much emphasis on retention as they do acquisition
Article Sales and support: acquiring customers
Acquiring customers requires not only an amazing sales team, but the ability to provide prospects with quality experiences
Article Mortgage Coach’s fast, easy support with Zendesk Chat
Using Zendesk products, Mortgage Coach has been able to serve an expanding customer base
Article How to overcome most common sales objections
Don't let "no" get in the way of closing a deal. See how reps can take the most common sales objections and turn them around.
Article Which popular sales methodology is right for you?
Whether you’re a first time sales manager or an experienced pro, figuring out which sales methodology is best for your business can be tricky. Here are some tips for finding the one that will work for you.
Article 4 tips to develop your new sales territory
Here are three proven tips to help you get the lay of the land, chart your team’s path, and put down some roots.
4 Tips to Colonize Your New Sales Territory
Being assigned a new sales territory is a lot like exploring new land. Here are three proven tips to help you start getting the lay of the land, charting your team’s path and putting down some roots. Let the adventure begin!
Article 4 tips for creating the ultimate sales follow up strategy
Don't let daily stumbling blocks like a messy CRM, poor lead quality, and lack of personal connections prevent sales follow up success. Instead, unlock some truly powerful follow ups with these tips.
Article Why activity metrics are killing your sales
Just like data can drastically improve your sales, focusing on the wrong data points and metrics can absolutely kill your business. One type of metric that is commonly misused to the detriment of sales teams is activity metrics.
Article Create an effortless experience for customers
Providing an effortless experience for customers might seem easier than ever—after all, customers enjoy a wealth…
Article The biggest lesson I learned in my sales career
We’ve asked some of our sales leaders to share the most poignant lessons that they’ve learned over the course of their sales careers.
Article Beyond Predictive Analytics: Why the future of AI in sales is prescriptive
Held back by an archaic yet steadfast belief in the “art of sales,” the sales industry…
Article 6 reasons why you should buy – not build – your next CRM
While constructing a customized CRM from the ground-up is certainly possible, companies that are dead-set on taking this route may be in for a little more than they bargained for.
Article The three most common UX mistakes CRMs make (and how to avoid them)
If your CRM is not a value-add to your sales reps, they will not use it. Here’s a look at some of the most common UX mistakes CRM platforms make, and how to correct them.
Article The keys to an effective sales process
Your CRM is only as good as the sales cadence that surrounds it. Consider the sales process in your own sales organization. Does it contain these key elements?
Article Why door-to-door sales teams struggle with CRM
There is a core set of challenges that door-to-door sales teams all face. Next-generation sales platforms can help solve them.
Article Why leveraging a CRM is essential in the logistics & transportation industry
This year, part of your quarter 1 should be spent analyzing your current CRM system (or lack thereof) and understanding what value it is bringing to your business.
Article 6 Zendesk Apps to Help You Sell More
Zendesk integrates with over 400 apps, but these six Zendesk apps including Zapier, PandaDoc, and Yesware,…
Article 5 ways to reduce cost of sales
Of all the metrics in the sales and marketing world, probably the most misunderstood is cost-of-sales. Many sales managers view cost-of-sales as a labor cost; pay smaller commissions and your cost-of-sales goes down.
The 5 most successful Shark Tank deals and what you can learn from them
While the average viewership of six million may watch the show for the entertainment, Shark Tank also provides a weekly education on how to successfully sell your product to high-profile prospects.