Resources for how to keep retail and e-commerce customers happy.
In this episode of Conversations with Zendesk, Ian Hunt of Liberty London talks about how the retailer moved to a phygital model.
Creating great retail customer experiences can be a challenge. Learn how to unlock the power of AI and make your shop pop.
See how Lush used Zendesk to find retail success, realizing a 369 percent ROI.
Discover how the power of AI can help retailers deliver conversational and personalized service at scale.
Learn how to deliver faster retail customer service with Zendesk on AWS.
Get the latest research and expert tips on how to create game-changing retail CX in 2023.
Explore the top retail trends of 2023, including meeting shoppers where they are, the rise of phygital, and hyper-personalization.
Omnichannel retailing is a customer experience strategy that lets customers interact with a brand on the channels of their choice and enjoy connected, personalized experiences.