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Key benefits of integrated phone support White Paper

Key benefits of integrated phone support

Despite the rise of newer channels like social media and email, many customers still prefer the…

Delivering SMS support with Text from Zendesk, featuring rapidly-growing startup Favor Article

Delivering SMS support with Text from Zendesk, featuring rapidly-growing startup Favor

On-Demand with Evan Aldrich and Ryan Nichols With the growth of mobile apps and the on-demand…

Getting started with Zendesk Talk: strategies and best practices Guide

Getting started with Zendesk Talk: strategies and best practices

Getting started with Zendesk Talk will help you set up and make the most of Zendesk…

Delivering high-impact phone support, featuring DonorsChoose Article

Delivering high-impact phone support, featuring DonorsChoose

Effective phone support can have a powerful impact, especially for non-profit and community organizations. Whether guiding…

How to Conquer Your Fear of Phone Support White Paper

How to Conquer Your Fear of Phone Support

Phone support is an essential part of a multi-channel support strategy, yet rolling out and managing…