Help center software

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3 ways customer feedback software can improve the customer experience Article

3 ways customer feedback software can improve the customer experience

What is customer feedback software? Imagine a magical place where you can see and have insight…

Scalable self-service support: tailor-made for every company Guide

Scalable self-service support: tailor-made for every company

Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…

Getting started with Zendesk Guide: strategies and best practices Guide

Getting started with Zendesk Guide: strategies and best practices

Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…

Meet Answer Bot Video

Meet Answer Bot

Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…

The value of self-service Guide

The value of self-service

Everyone’s a busy bee these days. When it comes to finding a solution to a problem…

Zendesk Help Center Video

Zendesk Help Center

Top tips for building a thriving help center White Paper

Top tips for building a thriving help center

Learn how to build an engaging and thriving help center. Increase customer satisfaction, reduce costs, and grow your business community by improving your help center with these steps

Protect Your IT Assets White Paper

Protect Your IT Assets

The consequences of overlooking even a single security vulnerability can be severe. If a computer on…