Help center software

Article | 6 min read

3 ways customer feedback software can improve the customer experience

What is customer feedback software? Imagine a magical place where you can see and have insight…

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Scalable self-service support: tailor-made for every company

Scalable self-service support: tailor-made for every company

Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…

Getting started with Zendesk Guide: strategies and best practices
Guide | 1 min read

Getting started with Zendesk Guide: strategies and best practices

Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…

Meet Answer Bot<sup>®</sup>

Meet Answer Bot®

Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…

The value of self-service
Guide | 1 min read

The value of self-service

Everyone’s a busy bee these days. When it comes to finding a solution to a problem…

Top tips for building a thriving help center
White Paper | 8 min read

Top tips for building a thriving help center

Learn how to build an engaging and thriving help center. Increase customer satisfaction, reduce costs, and grow your business community by improving your help center with these steps

Protect Your IT Assets
White Paper | 12 min read

Protect Your IT Assets

The consequences of overlooking even a single security vulnerability can be severe. If a computer on…