Help center software
3 ways customer feedback software can improve the customer experience
What is customer feedback software? Imagine a magical place where you can see and have insight…
Latest stories
Scalable self-service support: tailor-made for every company
Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…
Getting started with Zendesk Guide: strategies and best practices
Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…
Meet Answer Bot®
Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…
The value of self-service
Everyone’s a busy bee these days. When it comes to finding a solution to a problem…
Top tips for building a thriving help center
Learn how to build an engaging and thriving help center. Increase customer satisfaction, reduce costs, and grow your business community by improving your help center with these steps
Protect Your IT Assets
The consequences of overlooking even a single security vulnerability can be severe. If a computer on…