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The best commercial forum software

Choosing the right forum software for your business is straightforward when you have the right resources.…

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3 ways customer feedback software can improve the customer experience Article

3 ways customer feedback software can improve the customer experience

What is customer feedback software? Imagine a magical place where you can see and have insight…

What is a help desk? Guide

What is a help desk?

Most customer service interactions begin at a help desk. But what is a help desk? How…

Scalable self-service support: tailor-made for every company Guide

Scalable self-service support: tailor-made for every company

Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…

Getting started with Zendesk Guide: strategies and best practices Guide

Getting started with Zendesk Guide: strategies and best practices

Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…

How to Deliver Best-in-Class Customer Self-Service – Americas Article

How to Deliver Best-in-Class Customer Self-Service – Americas

As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…

How to Deliver Best-in-Class Customer Self-Service – Asia Pacific Article

How to Deliver Best-in-Class Customer Self-Service – Asia Pacific

As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…

How to Deliver Best-in-Class Customer Self-Service – Europe Article

How to Deliver Best-in-Class Customer Self-Service – Europe

As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…

Meet Answer Bot Video

Meet Answer Bot

Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…