Help center software
The best commercial forum software
Choosing the right forum software for your business is straightforward when you have the right resources.…
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Article 3 ways customer feedback software can improve the customer experience
What is customer feedback software? Imagine a magical place where you can see and have insight…
Guide What is a help desk?
Most customer service interactions begin at a help desk. But what is a help desk? How…
Guide Scalable self-service support: tailor-made for every company
Providing quality, flexible self-service has become a vital part of what Zendesk does. Industry leaders are…
Guide Getting started with Zendesk Guide: strategies and best practices
Self-service is quickly becoming a need, rather than a nice-to-have, for businesses. To provide helpful self-service,…
Article How to Deliver Best-in-Class Customer Self-Service – Americas
As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…
Article How to Deliver Best-in-Class Customer Self-Service – Asia Pacific
As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…
Article How to Deliver Best-in-Class Customer Self-Service – Europe
As AI and machine-learning augments self-service to new heights, join Zendesk’s Jason Maynard and Kate Leggett…
Video Meet Answer Bot
Answer Bot works alongside your support team by automatically responding to your customers’ questions with content…