Workplace
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Brené Brown makes the case for vulnerability in Dare To Lead
Editor’s note: So much great business advice, so little time to read. That’s why each month…

Happiness at work depends on your perspective
Are you happy with your job? A lot of people aren’t. For several years, Gallup’s employee…

5 productivity hacks anyone can do
Move over time and money, a person’s greatest asset in today’s rapid-fire world is the ability…

The startup psychologist: It’s easy to bake your issues into your company
The entrepreneurial journey can be lonely, all-consuming, fraught with failure, and devastating to relationships. All the…

One-minute meditations to help you reset
It always sounds lame when someone tells you to deal with stress by taking a few…

Is it time to redefine wellness in the workplace?
Visit any number of tech, advertising or consulting companies at lunchtime and you’ll witness the impact…

Should you hire for potential and attitude, or experience?
Hiring can be an exciting yet challenging task. On one hand, hiring typically signifies expansion and…

What will we leave behind for the underrepresented in tech?
Women are able to vote, drive, own property, pursue almost any career they want, raise a…

Tackling difficult topics head on: A conversation with Amy Gallo
The author of the HBR Guide to Dealing with Conflict and a contributing editor at Harvard…

Navigating the 7 stages of the vendor relationship
Our business relationships—the partnerships that help our businesses grow—can be a lot like our personal ones.…

Innovation requires everyone in the band
It would be amazing if every employee at every company was having regular eureka moments about…

4 ways customer support agents can make a career pivot
Recently, while watching old episodes of The Office, I was reminded of the root basis of…

Changing the narrative on careers in customer service
Customer service jobs have a reputation for being entry-level, means-to-an-end gigs that go nowhere. But in…

Take it from Zappos—holiday hiring is everything
Though it’s only September, many companies are already deep into preparation for the upcoming holiday season.…

Why high-HQ companies welcome back boomerang employees
Early in my career, I left a role to work for a competitor. It was my…

How to keep remote employees from feeling out of sight, out of mind
It’s no secret that the workplace of today looks dramatically different than it did a decade…

How to tell someone they’re wrong without pissing them off
Whether you’re a freelancer, CEO, or clocking a 9-to-5 role, we’ve all been in those meetings…

Quick, digital, and agile—do these words describe your organization? They should
Today’s most successful businesses are quick, agile, and digital. Right? Not exactly. According to a 2017…

Harness the power of parenting at work
Returning to work for new mom Serena Williams meant hitting the tennis court for the French…

The weight of emotional labor in the workplace
Nearly a year ago, Gemma Hartley shook the Internet with her article, “Women aren’t nags—We’re just…