Customer loyalty
Make your company more customer service-oriented: 5 key steps and 4 examples
If you want customers to be loyal to you, you have to start putting them first.
Latest stories
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Customers have come to expect more out of companies, but who can blame them? We’ve all…
Article 7 ways to create customer loyalty that lasts
Having strong values and providing great customer service are two of the ways businesses can strengthen bonds with customers and build customer loyalty
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Every business has a customer base that they’ve worked hard to attract and retain through a…
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Employee expectations are rising in tandem with customer expectations. Your employees expect the same kind of…
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Good customer service experiences can result in more business from not just that customer, but also…
Podcast How Flywheel upcycled boutique fitness and at-home classes
Repeat Customer podcast, Season 2, Episode 8 When SoulCycle co-founder Ruth Zukerman abruptly left her groundbreaking…
Article Big expectations, small businesses: What customers want
Good customer service experiences can result in more business from not just that customer, but also…
Article Big expectations, small businesses: What customers want in Australia
Good customer service experiences can result in more business from not just that customer, but also…