CRM
Latest stories
Article
11 min read
Sales tactics that work: Tactical selling simplified
Blow past your quotas with sales tactics that work to build trusting relationships.
Article
6 min read
What is customer intelligence (CI)? Benefits, types, + examples
Customer intelligence (CI) is the process of collecting consumer data to better understand customers and deliver personalized experiences.
Article
10 min read
CRM buying guide
Sales teams can use robust CRM solutions to generate new leads, automate email campaigns, and produce forecasting reports and advanced analytics.
Article
5 min read
Do-not-reply emails: Pros, cons, and best practices
Do-not-reply emails can help ease the burden on support reps. But you should proceed with caution.
Article
18 min read
What is enterprise sales? A guide to supercharge your strategy
Crush your sales strategy with our complete guide to enterprise sales.
Article
7 min read
MQLs: Understand them to boost your bottom line
Understanding your MQLs will help you get the most out of your marketing efforts.
Article
5 min read
Contact management 101: A guide for sales and support teams
Leverage contact data to win over new customers and strengthen your relationships with existing ones.
Article
10 min read
ERP vs. CRM: Differences, benefits, and software integration
ERP and CRM systems track data and streamline core processes, working together to take your business to the next level.
Article
7 min read
Customer retention software: Everything you need to know
Learn more about customer retention software and how it can help your business provide awesome customer experiences.
Article
7 min read
What is Platform as a Service? PaaS examples + SaaS vs PaaS vs IaaS
In 2020, the office went virtual. Meetings moved from boardrooms to Zooms, watercooler conversations became Slack…
Article
10 min read
Advantages of CRM: 10 top benefits for your team
The many advantages of CRM technology can have a positive impact on every aspect of your business.
Article
7 min read
What is the CRM process? 5 key steps
The CRM tool itself is what provides the data and functionalities your team needs to execute this strategy—and ultimately turn leads into customers
Article
7 min read
3 ways a marketing CRM helps you reach customers
Let’s talk a little more about why and how CRMs are used in marketing. We’ll also explain the differences between a CRM and marketing automation software
Article
6 min read
How to choose a CRM system for your business needs
Here are some tips on how to find a CRM platform that serves your needs and elevates your customer experience
Article
15 min read
3 types of CRM and how to choose the best one for your business
Learn which CRM--collaborative, operational, or analytical--will help your business build better conversational relationships with your customers
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