Sales analytics
Supercharge your sales activities. Seamlessly track your conversations, opportunities, and pipeline with ease.
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Article 8 ways to effectively manage and protect your customer data
With just a little forethought, your sales team and company can be smart data owners. Here's…
Article Outside vs. inside sales: business and individual perspectives
Though the lines are increasingly blurred, sales roles are typically divided into outside vs inside sales. Someone who is well suited to an inside sales role may not like outside sales at all, and vice versa.
Article How to increase sales: 5 data-driven principles
Want to know how to increase sales? Based on compelling sales data, here are 5 principles that sales managers and reps can use to impact their own sales.
Article Free sales forecast template from Zendesk Sell
Check out this free sales forecasting template that can help teams of any size make smarter predictions.
Infographic The 5 step sales process road map (infographic)
Let's walk through the key steps in the sales process starting with how to create a roadmap, moving from prospecting to qualified leads and finally closing.
Article Build a watertight B2B sales funnel in 5 steps
A B2B sales funnel doesn’t just capture new business. It’s also your key to nurturing existing…
Article Build a watertight B2B sales funnel in 5 steps
A B2B sales funnel is key to nurturing existing customer relationships and improving the sales process. Discover 5 tips on how to create a sales funnel.
Article 11 important sales pipeline metrics to track in 2019
Want to gain more leads, keep prospects moving through the sales funnel, and close more deals? Start by tracking these sales pipeline metrics.
Article How to build a sales pipeline (and why you should)
Learn how to build a sales pipeline to help you forecast better, close more deals, and fully leverage the knowledge your team has about the way your customers buy your product.
Article How a sales pipeline template sets sales teams up for success
The most successful sales teams are also the most organized. Get started with sales pipeline management with this free template.
Article 6 pipeline reports that will help you optimize the sales funnel
Use these six main pipeline reports to gain insight into current pipeline performance and become a more successful sales team.
Article Must-have CRM dashboard elements for sales teams
The right CRM dashboard is essential in providing a visual overview of sales operations and highlighting if everything is on track or not. Dive into must-have elements for a CRM dashboard.
Article 34 powerful CRM reports you should be using
CRM reporting provides valuable insights that can improve your sales process. But do you know which reports can provide answers to which sales questions?
Article 4 steps for aligning sales and finance forecasts
Explore how communication and the proper sales tools can create a strong synergy between sales and finance, yielding increased visibility and accountability within your company's forecasts.
Article Overcome forecasting anxiety with a scientific sales forecasting model
Learn how to overcome forecasting anxiety by using a data-guided process: from giving your scoring strategy a tune-up to measuring across conversion points, these strategies will help you build a solid sales forecasting model.
Article What makes good sales data?
How do you determine whether or not the data you have is good? Here are the types and tenets of good sales data you need to make winning decisions.
Article Sales pipeline management: a 7-step plan
The basic idea of sales pipeline management is to estimate the upcoming sales you’re aiming to…
Change your sales team’s behavior: 6 metrics that act as negative or positive sales incentives
Sales incentives drive positive or negative sales rep behavior. Here are 6 metrics: 3 incentivize short-term gains and 3 incentivize long-term success.
Article 13 important sales metrics and when to use them
Sales metrics are important, but knowing which ones to track can be confusing. Here are the best metrics to use.
Article Why activity metrics are killing your sales
Just like data can drastically improve your sales, focusing on the wrong data points and metrics can absolutely kill your business. One type of metric that is commonly misused to the detriment of sales teams is activity metrics.