Sales prospecting
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Article How to create a sales CRM strategy
With a CRM strategy, your team will be able to fully utilize the tool to close more sales, boost efficiency, and improve prospects’ experience
Article 3 reasons support leaders can benefit from a sales CRM
To help ensure your buyer’s journey is an effortless one, businesses will want to bridge silos and close gaps between sales and support
Article What is a sales CRM?
When most people refer to a CRM (customer relationship management) they’re referring to software or a…
Article Introducing The Zendesk Sales Suite
The Zendesk Sales Suite removes the difficulties of sales software so that teams can spend more…
Guide Guided demo of Zendesk
There are a number of generic ways to grow a small business, such as managing your…
Guide A guide to mobile CRM
Chances are, your sales team isn’t in front of their computers all day, so they can’t…
Article Welcome Sell apps to the Zendesk marketplace
With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales
Article Mastering sales force automation and customer service software integration
Companies that are looking for integrated solutions for managing their customer’s experience often look to products…
Article What is customer relationship marketing? And how it differs from CRM
The differences between customer relationship marketing and customer relationship management can be confusing. Learn the definition of each in this post!
White Paper 7 questions to ask when evaluating sales software
With hundreds of sales CRMs and solutions on the market, what’s the most effective way to…
Article Building a CRM? Read these 5 critical considerations first
A CRM is too essential to your business to risk failure. If you’re on the fence about whether to buy or build a CRM solution, consider these factors first.
Article Must-have CRM dashboard elements for sales teams
The right CRM dashboard is essential in providing a visual overview of sales operations and highlighting if everything is on track or not. Dive into must-have elements for a CRM dashboard.
Article Uncovering the hidden costs of CRMs
The upfront price might look great, but it's worth your time to figure out the true total cost of your CRM.
Article Introducing batch data management: a clear path to high-quality data
Take full control of your sales and customer data.
Article New improvements to the Sell App for Zendesk Support
Today we release improvements to our Sell app for Zendesk Support, giving support agents deeper sales context when helping prospects and customers.
Article Introducing Sell for Startups program
Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.
Article Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will
Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.
Article Better together: Zendesk welcomes Base
Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.
White Paper Why your business needs the Science of Sales
Sales success has traditionally been considered an art, honed by sales veterans over years of deals…
Chatbots and the future of real-time communication
Companies are using chatbots to scale more and more. While chatbots are powerful engagement tools, they…