Sales tips and techniques
Fresh tips and techniques, hot off the press. Think enhanced productivity, faster processes, and better pipeline visibility—it’s never been easier to build better relationships with your customers.
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34 SPIN selling questions you can use to close more deals
Most salespeople have heard of the SPIN selling methodology— but not everyone knows how to execute it. Here's what you need to know about it.

Beginner’s guide to the sales process for startups
For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

The ultimate guide to a successful discovery call
A discovery call is your first chance to wow your prospects. Leave a strong first impression by prepping for this initial phone conversation.

Forget the pitch: 9 sales questions to close the deal
You need to know your prospect before you pitch to them. Here are the sales questions you need to ask to get them talking.

The ultimate guide to sales email automation
With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy

What is a sales pipeline and how do you track it?
Learn how good sales pipeline management can boost your business.

What is lead scoring + the best lead scoring models
To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common

Make more sales faster with lead scoring
With the help of lead scoring, reps can more easily prioritize prospects who stand to yield…

How to overcome common sales-related customer service challenges
Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them

4 factors hindering your close rate
We’ll talk about the four most common factors that hinder close rates and how to eliminate…

Welcome Sell apps to the Zendesk marketplace
With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales

What is the best sales tracker? (Hint, it’s not Excel.)
It's time to stop formatting endless spreadsheets and invest in a tool that does the work…

Sales cycle: What it is and how to use it to close deals faster
When you understand the sales cycle, you can experience success more consistently. Learn how to make the most out of yours.

7 sales pitches examples that work (+ templates for how to write your own)
From Mark Cuban's phone pitch to G2's elevator pitch, these sales pitch examples and templates are designed to help you write your own.

13 tips for a perfect sales presentation
Solid sales presentations are essential for pitching products and services. Here are 13 tips to arrive…

Inside vs. outside sales: a guide for today’s B2B sales leaders
Ready to understand the difference between inside vs. outside sales? This quick guide helps sales leaders create a sales model for today’s world.

Guide to email marketing
Do you know what email marketing really is? Check out our guide to learn more about email marketing, best practices, and important metrics.

How to build an email marketing strategy
Email is a necessary tool to attract, convert, and retain customers. Create your own email marketing strategy with our free Google Sheets template.

A complete guide to sales emails (based on what works)
From writing subject lines to analyzing results such as open rates, discover best practices and valuable examples to use for your own sales emails.

The ultimate guide to great prospecting emails
Discover actionable advice on how to make your prospecting emails more effective.