Sales tips and techniques
Fresh tips and techniques, hot off the press. Think enhanced productivity, faster processes, and better pipeline visibility—it’s never been easier to build better relationships with your customers.
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Article 7 cold email templates that skyrocket response rates
Getting a prospect to respond to a cold email isn’t always easy. Our template playbook can help with that.
Article 6 proven ways to improve your sales process (with advice from Vidyard, Zendesk, and Metadata.io)
2020 was a year when “business as usual” wasn’t really an option. Many sales teams found…
Article Full-funnel tracking approach for quality lead generation
Keeping track of the sales funnel is an essential part of any sales and marketing strategy.…
Article The top 7 sales methodologies and how to choose the right one for your business
One of these six popular sales methodologies can help your sales team turn more ideal prospects into customers.
Article Updating “always be closing” for 2020: 10 sales stats you need to know now
It’s time for we need a new “ABCs of Sales” strategy. Here’s what we recommend.
Article SaaS sales 101: a beginner’s guide to selling
New to the world of SaaS sales? Learn about the software as a service sales model and the best techniques for mastering it.
Article 12 examples of positioning statements and how to write your own (free template)
Align your marketing and sales messaging with a clear positioning statement. Get inspiration for writing your own with these 10 examples.
Article 34 SPIN selling questions you can use to close more deals
Most salespeople have heard of the SPIN selling methodology— but not everyone knows how to execute it. Here's what you need to know about it.
Article Beginner’s guide to the sales process for startups
For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.
Article The ultimate guide to a successful discovery call
A discovery call is your first chance to wow your prospects. Leave a strong first impression by prepping for this initial phone conversation.
Article Forget the pitch: 9 sales questions to close the deal
You need to know your prospect before you pitch to them. Here are the sales questions you need to ask to get them talking.
Guide The ultimate guide to sales email automation
With this ebook, you’ll learn how to use an email automation tool to build a sales outreach process that saves time, keeps your messaging consistent, and connects you with leads the moment they’re ready to buy
Article What is a sales pipeline, and how do you track it?
Sales success depends on having a solid pipeline to hit revenue goals. Here's what a sales pipeline is and how to use CRM software for sales pipeline reporting.
Article What is lead scoring + the best lead scoring models
To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common
Article Make more sales faster with lead scoring
With the help of lead scoring, reps can more easily prioritize prospects who stand to yield…
Article How to overcome common sales-related customer service challenges
Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them
Article 4 factors hindering your close rate
We’ll talk about the four most common factors that hinder close rates and how to eliminate…
Article Welcome Sell apps to the Zendesk marketplace
With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales
Article What is the best sales tracker? (Hint, it’s not Excel.)
It's time to stop formatting endless spreadsheets and invest in a tool that does the work…
Article Sales cycle: What it is and how to use it to close deals faster
When you understand the sales cycle, you can experience success more consistently. Learn how to make the most out of yours.