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Sales tips and techniques

Fresh tips and techniques, hot off the press. Think enhanced productivity, faster processes, and better pipeline visibility—it’s never been easier to build better relationships with your customers.


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Article
5 min read

Forget the pitch: 9 sales questions to close the deal

You need to know your prospect before you pitch to them. Here are the sales questions you need to ask to get them talking.

Article
8 min read

What is lead scoring + the best lead scoring models

To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common

Article
6 min read

Make more sales faster with lead scoring

With the help of lead scoring, reps can more easily prioritize prospects who stand to yield…

Article
6 min read

How to overcome common sales-related customer service challenges

Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them

Article
7 min read

4 factors hindering your close rate

We’ll talk about the four most common factors that hinder close rates and how to eliminate…

Article
6 min read

Welcome Sell apps to the Zendesk marketplace

With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales

Article
9 min read

What is the best sales tracker? (Hint, it’s not Excel.)

It's time to stop formatting endless spreadsheets and invest in a tool that does the work…

Article
16 min read

The sales cycle: what is it and what are the 7 main stages?

When you understand the sales cycle, you can experience success more consistently. Learn how to make the most out of yours.

Article
21 min read

10 effective sales pitch presentation examples, templates, and tips

With these helpful examples, you can craft an engaging sales pitch to pack your pipeline with high-quality leads.

Article
15 min read

13 tips for a perfect sales presentation

Solid sales presentations are essential for pitching products and services. Here are 13 tips to arrive…

Article
12 min read

4 principles of the consultative sales approach

Convert more leads with these key consultative sales principles.

Article
11 min read

Guide to email marketing

Do you know what email marketing really is? Check out our guide to learn more about email marketing, best practices, and important metrics.

Article
9 min read

How to build an email marketing strategy

Email is a necessary tool to attract, convert, and retain customers. Create your own email marketing strategy with our free Google Sheets template.

Article
7 min read

The ultimate guide to great prospecting emails

Discover actionable advice on how to make your prospecting emails more effective.

Article
8 min read

Five ways to boost and measure sales productivity

Learn valuable productivity insights from sales experts, as well as productivity measures to use to improve…

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