Zendesk Embeddables: Bringing customer support directly to your customers

Zombies and Zendesk

What’s New in your Zendesk: Scalable support

Gartner Predicts 2015: Weak Mobile Customer Service Is Harming Customer Engagement

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Zendesk Product Demo

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Illuminate SF: A Strategic Approach to Customer Engagement [replay]

Zendesk Deep Dive: Managing Views

Writing Great Emails to Customers: How Social Media Has Changed the Rules

There’s a chat for that

Customer Service in the Retail Revolution

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Five signs it’s time to switch from Freshdesk to Zendesk

Customizing Zendesk Insights

7 Steps to Customer Experience Heaven

5 Ways Customer Support Can Lead the Customer Centricity Charge

<5 min.

Getting Started with Net Promoter Score®

<5 min.

Illuminate NY: A Strategic Approach to Customer Engagement

The New Face of Customer Service

PCI Compliance and the Cloud

Happy Employees Mean Happy Customers: Creating a World-Class Internal Culture

How to Migrate Your Help Desk System

Creating Moments of Magic for Your Customers—Today and Every Day

Forrester Names Zendesk a ‘Strong Performer’

How to Manage Your Amazing Customer Service Team

3 Ways Customer Service Increases Your Sales

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