Sales
With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.
Latest stories
Article
1 min read
Introducing Sell for Startups program
Today Sell is joining the Zendesk for Startups program offering qualifying startups two free seats of Zendesk Sell enterprise edition.
Article
11 min read
Sales rep for a day: Aligning sales, marketing, and support
One way to align sales with marketing and support departments is to create an ongoing, interdepartmental job-shadowing program or "sales rep for a day."
Article
6 min read
How to build the ideal virtual sales team for your business
Thinking about hiring a virtual sales team? Learn the challenges and opportunities with outsourcing sales and the steps for building a virtual team.
Article
9 min read
What makes good sales data?
How do you determine whether or not the data you have is good? Here are the types and tenets of good sales data you need to make winning decisions.
Article
7 min read
Sales pipeline management: a 7-step plan
The basic idea of sales pipeline management is to estimate the upcoming sales you’re aiming to…
Article
6 min read
Content marketing for sales: 6 ideas to address the bottom of the funnel
Learn how to create content that turns leads into customers.
Article
3 min read
How to cancel your CRM
Ready to break up with your CRM, but not sure how? We've got you covered.
Article
26 min read
55 sales pros to follow on Twitter
Connect with some of the brightest minds in sales.
Article
20 min read
The 42 best sales books of all time
Whether you’re a sales rep, manager, or executive, these are the best sales books for improving your skills and success rate. Add them to your list now.
Article
20 min read
The definitive guide to sales forecasting methodologies
Understand the basics of sales forecasting and master key techniques to improve your decision-making.
Article
8 min read
How to get sales and customer service teams working together
Overcoming traditional silos between sales and customer service is difficult. But failing to do so can result in lost sales and a poor customer experience. Learn how to integrate sales with customer service on strategic and tactical levels to improve your sales process.
Article
1 min read
Introducing Zendesk Sell: 3 things that are changing and 1 thing that never will
Today, we’re excited to relaunch Base as Zendesk Sell, the newest member of the Zendesk product family.
Article
2 min read
Better together: Zendesk welcomes Base
Today we have news: we’re sharing that love with another—related—part of your business: the sales team. Zendesk announced today that we are acquiring Base.
Article
2 min read
A new frontier: Zendesk acquires Base
When we started Base in 2009, we set out to transform work for 30 million sales professionals worldwide. We were frustrated with the state of existing Sales Force Automation (SFA) systems and how poorly they were designed.
White Paper
1 min read
Why your business needs the Science of Sales
Sales success has traditionally been considered an art, honed by sales veterans over years of deals…
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.