Latest stories
Page 50
Article
6 min read
An overview of apps for startups
With the right apps, you can provide faster service and reduce customer effort. Get started with these app recommendations for startups.
Article
10 min read
Guide to customer reviews: Tips on how to get them and examples
Most of your customers read reviews before deciding to purchase. Here's how to get more reviews that convince people to buy.
Article
7 min read
The symbiosis between leaders and managers
The conventional understanding of the difference between leaders and managers held that a leader is a…
Article
4 min read
How GiveDirectly grants cash, and the dignity of choice, to program recipients
For GiveDirectly, offering support in the form of cash gives recipients the freedom to help themselves in ways that best fit their individual needs.
Article
7 min read
3 hidden costs of Freshdesk: Why low license fees can be deceptive
Freshdesk says you’re saving money on their low license costs, but there are big trade offs to consider.
Article
4 min read
Startup Central — How CodeSignal is removing bias from the hiring process
When hiring, many companies seek candidates from top universities and high-profile employers. But what about the…
Article
3 min read
In an uncertain world, knowledge is power
Find out how knowledge management software can help you keep your customers informed even as the world keeps changing.
Article
16 min read
SaaS sales 101: A beginner’s guide to selling software
New to the world of SaaS sales? Learn everything about the software-as-a-service sales model and the best techniques for mastering it.
Article
9 min read
How to start a virtual call center that provides excellent customer service
Learn the best way to set up and manage a remote customer service team.
Article
11 min read
12 positioning statement examples and how to write your own (free template)
Align your marketing and sales messaging with a clear positioning statement. Get inspiration for writing your own with these 10 examples.
Article
9 min read
Millennials are hit the hardest by the loneliness epidemic, and here's why
Millennials get a lot of flack for coming into the workplace and asking for more. They…
Article
11 min read
A VP’s 4 tips to running a successful sales meeting
Research has shown that the majority of senior managers believe meetings are unproductive and inefficient. Our guide reveals how to run sales meetings that benefit you and your sales reps.
Article
7 min read
6 top personality traits of a successful salesperson
What makes a good salesperson? Here are the personality traits you should look for when hiring your next rep.
Article
13 min read
What is a customer success manager and what do they do?
Does your company have a customer success manager? If not, you’re missing out. Here's how this role can help your organization.
Article
13 min read
SPIN selling: A comprehensive guide on how it works
The SPIN selling methodology gives sales professionals a framework for asking the right questions to help them close more deals.
Subscribe to the blog
The best source of information for customer service, sales tips, guides, and industry best practices. Join us.