Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.

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How sales managers use Zendesk Sell to boost their team’s performance Article

How sales managers use Zendesk Sell to boost their team’s performance

At the end of the day, sales managers are focused on one goal: Making sure their…

Sales performance: Why it matters and what managers can do about it Article

Sales performance: Why it matters and what managers can do about it

Maybe you’ve heard it before: “People don’t quit their job; they quit their managers.” Bad managers…

Get more from your sales emails with Zendesk Sell Article

Get more from your sales emails with Zendesk Sell

Email is only getting more popular. In 2020, 306.4 billion emails are being sent and received…

7 cold email templates that skyrocket response rates Article

7 cold email templates that skyrocket response rates

Getting a prospect to respond to a cold email isn’t always easy. Our template playbook can help with that.

Getting started with sales management: Everything you need to know Article

Getting started with sales management: Everything you need to know

A comprehensive guide for new sales managers.

6 proven ways to improve your sales process (with advice from Vidyard, Zendesk, and Metadata.io) Article

6 proven ways to improve your sales process (with advice from Vidyard, Zendesk, and Metadata.io)

2020 was a year when “business as usual” wasn’t really an option. Many sales teams found…

Why you need sales process mapping to solve big-picture problems Article

Why you need sales process mapping to solve big-picture problems

Sales process mapping gives you a macro view of your sales strategy, so you can address and fix issues. Here’s how to use process mapping for your sales team.

10 sales performance metrics you should track every week, month, and quarter Article

10 sales performance metrics you should track every week, month, and quarter

You’re probably already tracking sales performance metrics...but are you getting good use of your data? Learn what metrics to track, and when.

The step-by-step guide to building an effective sales strategy Article

The step-by-step guide to building an effective sales strategy

Your sales team needs a step-by-step plan to make sales and increase revenue. Here's how to create a sales strategy that works.

3 ways Zendesk Sell + ActiveCampaign benefits sales teams Article

3 ways Zendesk Sell + ActiveCampaign benefits sales teams

96% of sales reps struggle with some stage of the sales cycle. For the majority of…

Full-funnel tracking approach for quality lead generation Article

Full-funnel tracking approach for quality lead generation

Keeping track of the sales funnel is an essential part of any sales and marketing strategy.…

Sales process fundamentals: A guide to consistently closing deals in a changing world Article

Sales process fundamentals: A guide to consistently closing deals in a changing world

Get your sales team on the right track by building a clear, easy-to-adopt sales process.

The top 7 sales methodologies and how to choose the right one for your business Article

The top 7 sales methodologies and how to choose the right one for your business

One of these six popular sales methodologies can help your sales team turn more ideal prospects into customers.

5-step sales process: How to build a sales process that closes deals faster Article

5-step sales process: How to build a sales process that closes deals faster

When you set off on a road trip, you have a vehicle and a road map.…

Updating “always be closing” for 2020: 10 sales stats you need to know now Article

Updating “always be closing” for 2020: 10 sales stats you need to know now

It’s time for we need a new “ABCs of Sales” strategy. Here’s what we recommend.

SaaS sales 101: a beginner’s guide to selling Article

SaaS sales 101: a beginner’s guide to selling

New to the world of SaaS sales? Learn about the software as a service sales model and the best techniques for mastering it.

12 positioning statement examples and how to write your own (free template) Article

12 positioning statement examples and how to write your own (free template)

Align your marketing and sales messaging with a clear positioning statement. Get inspiration for writing your own with these 10 examples.

A VP’s 4 tips to running a successful sales meeting Article

A VP’s 4 tips to running a successful sales meeting

Research has shown that the majority of senior managers believe meetings are unproductive and inefficient. Our guide reveals how to run sales meetings that benefit you and your sales reps.

6 top personality traits of a successful salesperson Article

6 top personality traits of a successful salesperson

What makes a good salesperson? Here are the personality traits you should look for when hiring your next rep.

34 SPIN selling questions you can use to close more deals Article

34 SPIN selling questions you can use to close more deals

Most salespeople have heard of the SPIN selling methodology— but not everyone knows how to execute it. Here's what you need to know about it.