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Sales

With better conversations and smoother pipelines, you can spend more time closing deals and less time juggling data.


Latest stories

Article
8 min read

5-step sales process: How to build a sales process that closes deals faster

When you set off on a road trip, you have a vehicle and a road map.…

Article
5 min read

Updating "always be closing" for 2020: 10 sales stats you need to know now

It’s time for we need a new “ABCs of Sales” strategy. Here’s what we recommend.

Article
16 min read

SaaS sales 101: A beginner’s guide to selling software

New to the world of SaaS sales? Learn everything about the software-as-a-service sales model and the best techniques for mastering it.

Article
11 min read

12 positioning statement examples and how to write your own (free template)

Align your marketing and sales messaging with a clear positioning statement. Get inspiration for writing your own with these 10 examples.

Article
11 min read

A VP’s 4 tips to running a successful sales meeting

Research has shown that the majority of senior managers believe meetings are unproductive and inefficient. Our guide reveals how to run sales meetings that benefit you and your sales reps.

Article
7 min read

6 top personality traits of a successful salesperson

What makes a good salesperson? Here are the personality traits you should look for when hiring your next rep.

Article
13 min read

SPIN selling: A comprehensive guide on how it works

The SPIN selling methodology gives sales professionals a framework for asking the right questions to help them close more deals.

Article
8 min read

Beginner's guide to the sales process for startups

For startup founders and sales teams, here is a crash course on the sales process, including key definitions, techniques, and best practices.

Article
7 min read

The ultimate guide to a successful discovery call

A discovery call is your first chance to wow your prospects. Leave a strong first impression by prepping for this initial phone conversation.

Infographic

How SMB sales teams are keeping up in 2020

Let’s take a look at how SMB sales teams are adapting to keep up.

Article
5 min read

Forget the pitch: 9 sales questions to close the deal

You need to know your prospect before you pitch to them. Here are the sales questions you need to ask to get them talking.

Article
13 min read

12 smart sales goals for your team

Set up the right sales goals, and you’ll be set to provide customers with a thoughtful and personal buying experience.

Article
3 min read

Changes to SMB sales cycles better position teams for the challenges ahead

Sales cycles for smaller teams had long been changing, even before a global pandemic transformed everything…

Article
5 min read

Personalize outreach at scale with sales engagement automation

To help sales teams make personalized lead outreach more efficient, we’re launching new sales engagement automation tools for Zendesk Sell

White Paper
1 min read

2020 State of SMB Sales

In this whitepaper we take a look at what has changed for SMB sales teams in recent years, the main issues facing SMB sales teams, and the role of technology at small and mid-sized companies.

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