Using Zendesk to Communicate Effectively with Your Customers

Last updated February 26, 2014

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A customer service journey starts with customer support, resolving your customers’ issues and answering their questions. This live, 30-minute webinar will help you get started, and show you how to:

  • Open communication with your customers via email, phone, chat, and social media
  • Automate some of your support workflows in Zendesk to drive more efficiency, including a best-practice example you can start using immediately
  • Handle tickets with great productivity through a few neat tools built into Zendesk

This webinar is a must-see for anyone who’s getting started with Zendesk!