What is the sales pipeline and how do you track it?
In this post, we’ll take a deeper look into what the sales pipeline is, along with how to track and manage it with a CRM
The best lead scoring models have these 7 factors
To consistently find strong potential customers, sales reps need a lead scoring model. Here we’ll look at the seven factors that all robust lead scoring models have in common
Make more sales faster with lead scoring
With the help of lead scoring, reps can more easily prioritize prospects who stand to yield the most profit, enabling them to work smarter and more productively
How to overcome common sales-related customer service challenges
Having separate silos for sales and support can make it harder for both parties to get their jobs done, but the short end of the stick goes to the customer caught between them
4 factors hindering your close rate
We’ll talk about the four most common factors that hinder close rates and how to eliminate them. But first, let’s break down the basics of close rates
Welcome Sell apps to the Zendesk marketplace
With nearly 1,000 apps available for Zendesk Support and Chat, the Marketplace allows support organizations to extend Zendesk products Today, we expand into new territory — the world of sales
Why Excel is an ineffective sales tracker (and what to use instead)
It’s time to stop formatting endless spreadsheets and invest in a tool that does the work for you: customer relationship management (CRM) software
Sales productivity: How to measure it.
Learn valuable productivity insights from sales experts, as well as productivity measures to use to improve your sales productivity
The ultimate guide to agile sales management
Discover agile sales development principles that can be applied to empower reps, improve team performance and navigate key trends
Uncovering the hidden costs of CRMs
You’ve done it – you’ve searched through the thousands of sales solutions on the market today and chosen what you believe to be the perfect CRM platform for your business. You’ve pumped your team up about getting this new and improved solution in place. However, just a week into the implementation process, you hit your […]